IT Technician

IT Technician

CALGARY, AB  : 7/19/2022


Job Description

Job ID#: 21174
Job Category: IT Technician
Position Type: Employee-In Mrkt
Duration: FTE
Details:

IT Technician
 
We are looking for technically skilled candidates with good problem solving ability for the
position of IT Technician.
 
Duties:
 
  • Reference point for all IT-related queries at the user level
  • Responding to user needs in a timely manner
  • Ensuring the optimal running of all systems
  • Any other related IT duties
  • Interact with clients in a professional and friendly manner
  • Listen to technical needs of the client, understand their problems and implement
  • solutions
 
Responsibilities:
 
  • Installing and configuring hardware and software components to ensure usability
  • Troubleshooting hardware and software issues
  • Desktop support
  • Repairing or replacing damaged hardware
  • Installing and upgrading anti-virus software to ensure security at the user level
  • Performing tests and evaluations of new software and hardware
  • Providing support to users and being first point of contact for error reporting
  • Establishing relationships with all departments and colleagues
  • Ensuring compliance of corporate IT protocols
  • Recording technical documentation as may be required
 


Job Requirements

Details:

Requirements:
 
  • Appropriate and relevant technical degree, diploma or certificate from a recognized
  • educational institution
  • 2+ years of experience in computer networks and systems maintenance
  • A+, Linux+ or Cisco-certified, or similar network associate accreditation is advantageous
  • Excellent written and verbal communication skills
  • Good interpersonal skills
  • Attention to detail
  • Good problem solving skills.
 
Some of the Perks at Commerx:
 
  • A fun, casual, fast-paced work environment
  • Great office outside downtown with free parking
  • Flexible start time
  • Competitive base salary with significant bonus potential
  • Personal Time Off (PTO) concept
  • Continuing education programs
  • Benefit program